TLDR Victoria’s gambling regulator plans to expand its use of AI, data, and predictive analysis to spot gambling risks earlier The Victorian Gambling and Casino Control Commission released a new 3-year plan called Strategy 2029 New online gambling products and payment methods are making oversight harder across multiple channels The regulator expects to see benefits from tech investments starting in fiscal 2027-28 Resources will be directed toward communities and groups facing higher levels of gambling harm
Victoria’s gambling regulator has announced plans to increase its use of artificial intelligence, data, and predictive analysis. The goal is to catch gambling-related risks earlier than before.
The Victorian Gambling and Casino Control Commission shared the plan through a new document called Strategy 2029. It covers the next three years of the regulator’s work.
The commission said gambling technology and products are changing fast. This new strategy is meant to help it keep pace with those changes.
New Products Create Regulatory Challenges
The regulator pointed to new online products, promotions, and payment options as a growing challenge. These tools make gambling easier to access for customers.
At the same time, they make it harder for regulators to track activity. Gambling now happens across many different channels and platforms.
The commission said advances in data, analytics, and identity technology offer a chance to improve oversight. But it also warned these tools bring new risks around cybersecurity, privacy, and data handling.
Technology At The Centre Of Oversight
VGCCC chief executive Suzy Neilan said gambling companies are using more advanced technology to attract and keep customers. She said the regulator needs to match that shift.
The commission plans to use technology, data, research, and intelligence together. The aim is to detect problems early and act on them quickly.
The regulator has also been working