TLDR AGCO fined Great Canadian Entertainment $120,000 for unauthorized gaming software. The breach involved bill validator software running on 40 machines. Unapproved software was found at four casino sites between February and March 2025. AGCO says the failure weakened safeguards against fraud and money laundering. Great Canadian Entertainment has 15 days to appeal the penalty.
The Alcohol and Gaming Commission of Ontario has fined Great Canadian Entertainment $120,000. The penalty follows the discovery of unauthorized gaming software at four of the company’s casino sites.
Investigators found the issue involved bill validator software. This software had either been revoked or never approved for use.
The unapproved software was still running on 40 machines. This happened between February and March 2025.
Bill validators serve a specific purpose in casinos. They confirm that cash inserted into machines is real and record its value correctly.
What the Investigation Found
AGCO’s review identified 40 separate cases of unapproved software use. Each case involved a machine operating without required testing or approval.
The regulator said these systems play a central role in casino operations. They process payments and wagers while supporting controls that protect the gaming environment.
AGCO stated that gaming equipment must undergo testing before use in any casino. Great Canadian Entertainment did not meet this standard at the affected locations.
The regulator called the use of unauthorized software a serious compliance failure. Without approval, the systems could not be trusted to work securely or consistently.
AGCO explained that unapproved software creates risks beyond faulty machines. It can also weaken defenses meant to catch illegal activity, including money laundering.
Company’s Next Steps
The fine was issued as an Order of Monetary Penalty. This is a formal enforcement action under Ontario’s gaming regulations.
Great Canadian Entertainment has 15 days to appeal the decision.